Financial Aid Counselor

RESPONSIBILITIES:

The Financial Aid Counselor is primarily responsible for counseling students in regard to their financial needs and awarding federal and state aid in compliance with regulatory guidelines and requirements.  All processes regarding requests for additional documentation, verification, corrections, packaging, awarding and follow-up will be the responsibility of the Counselor for his or her assigned caseload.  The Financial Aid Counselor should also be ready to assist during extended hours and with various projects as needed, including presentations at high school nights and recruiting events.

Financial Aid Counselors will provide guidance and support for students from acceptance at the University through graduation. These responsibilities include but are not limited to the following:

• Provide assistance with filing financial aid applications and required documents, including but not limited to the FAFSA (Free Application for Federal Student Aid), loan documents and grant applications.
• Determine student’s Financial Aid eligibility and award federal and state funding. 
• Counsel students on the impact of changes in enrollment (dropping or withdrawing) including impact on aid eligibility, Satisfactory Academic Progress (SAP) and Return to Title IV Funding (R2T4).
• Recalculate financial aid for students according to changes in schedules in compliance with federal and state regulations.
• Communicate effectively with students by phone, email, and office visits, providing high levels of customer service.
• Work closely with Student Account Representatives, Registrar’s Office, Admissions team and Academic Advisors to best serve students. 
• Stay up to date with federal and state regulations that impact the students’ financial aid eligibility (including but not limited to verification, satisfactory academic progress, changes to FAFSA, federal direct loans, and TEG eligibility criteria.)

A Bachelor’s degree is preferred, with a high level of computer literacy, and excellent communication skills.  Proficiency in Microsoft Office and data entry is required.  The ability to handle detailed financial information in a confidential manner is essential.  A minimum of two years experience in a higher education financial aid office or other financial environment is preferred.

LeTourneau University seeks a person with an enthusiastic and contagious Christian faith who is committed to Christian higher education that integrates Christian faith with learning.

Applications are reviewed in the order received and will continue until we secure a candidate for the position.

By applicable provisions of federal law, applicants for employment who agree with the educational mission of LeTourneau University and applicants for admission to educational programs or activities considered without discrimination based on race, age, sex, handicapping condition, national origin, or genetic information. Direct inquiries about this policy to Human Resources, (903) 233-4170.

Applications are required and are available from www.letu.edu/jobs or the Business Office, LeTourneau University, 2100 Mobberly Avenue, Longview, TX. Send completed application and a current résumé to:

LeTourneau University is the premier Christian polytechnic university in the nation where educators engage students to nurture Christian virtue, develop competency and ingenuity in their professional fields, integrate faith and work, and serve the local and global community.

LETU is a Christ-centered, interdenominational institute of higher learning offering more than 85 undergraduate and graduate degree programs in arts and sciences, aviation, business & technology, communication, computer science, criminal justice, education, engineering, nursing, psychology & counseling and theology & vocation. LETU's 2,700 students represent nearly all 50 states, more than 30 foreign countries, and around 50 different denominational groups.

LETU is consistently recognized by U.S. News and World Report as one of "America's Best Colleges," and the engineering program is ranked nationally. LeTourneau University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (1866 Southern Lane, Decatur, Georgia 30033-4097, telephone 404-679-4500, at http://www.sacscoc.org) to award associate, baccalaureate and master's degrees. LeTourneau University's engineering and engineering technology programs are accredited by the Engineering Accreditation Commission and the Technology Accreditation Commission of the Accreditation Board of Engineering and Technology, 111 Market Place, Suite 1050, Baltimore, MD 21202-4012 - telephone: 410-347-7700. The Carnegie Foundation classifies LeTourneau University as a Master's (Comprehensive) University II.

The 162 acre main campus is located in Longview, Texas, a progressive hub city with an MSA of over 190,000, nestled among the beautiful pine-forested hills and lakes of East Texas. It is approximately 120 miles east of Dallas, Texas and 60 miles west of Shreveport, Louisiana.

See https://www.letu.edu for more information.